Victoria · Early access open · Free to join

Get your bond back.
Without the fight.

When your agent claims damage on move-out, Tenantly is the evidence you recorded on move-in. Ten minutes of walkthrough. A record that holds up at VCAT.

You're on the list. We'll email you from hello@tenantly.com.au when early access opens.
Free to start No credit card Your data, your device
$1.545B
In Victorian bonds held by the RTBA.
RTBA 2024–25
1 in 3
Bonds aren't returned whole.
249,891 repayments
Tenantly app capturing peeling paint above a shower head during a bathroom walkthrough. The flag reads: 'The paint is peeling behind the shower head and the plaster is cracking' — flagged as damage.
~87,000
Victorian renters lose bond yearly.
35% of 249,891 repayments
+30%
YoY rise in RTBA enquiries.
327,816 in 2024–25

Your bond. Your evidence. Your win.

Agents have property-management software that timestamps every action. Renters have a phone, a memory, and 14 days to contest. Tenantly closes that gap — at move-in, when the evidence still exists.

Why Tenantly exists
Six years. The agent ignored every request — then tried to take the whole bond.

Things that went wrong in one tenancy, all documented — none fixed:

  • Old furniture left by previous tenants, never removed.
  • Cars parking in our assigned spaces.
  • Flooding that kept happening.
  • Garden and property maintenance — included in our lease — skipped week after week.
  • Weekly bins the hired contractor was paid to move, left sitting at the back of the property.

Tenantly is the tool I wish I’d had on day one.

Matthew L. · Founder · Tenantly, Melbourne
How it works

Three phases. One record. Every tenancy.

Most tenancy apps start at the dispute. Tenantly starts on day one, and carries one record from move-in to tribunal.

01
Move-in day

Walkthrough

Hold up your phone, walk through each room, describe what you see: “Brown staining across the cooktop — multiple burners, here at move-in, not from us.” Tenantly transcribes, flags damage, and prompts you to photograph the exact moment.

On-device speech recognition. Timestamped. GPS-verified. Your condition report is saved as a PDF — ten minutes, done.

Why this matters at move-out: When the agent later claims a “professional clean” fee, your walkthrough is already on the record. Under RTA 1997 s63 and CAV Guideline 3, a renter’s duty is to leave the property reasonably clean, taking into account the condition at the start of the tenancy — not to restore it beyond that.

Tribunal-ready PDF in 10 minutes
Phase 1 Walkthrough — Tenantly narrating a stained cooktop at move-in: 'Brown staining across the cooktop, multiple burners, here at move-in, not from us.' Flagged as damage.
02
In-tenancy

Protect

Something goes wrong mid-tenancy. Photograph it, describe it: “Shower leaking onto bathroom tiles. Puddle on the floor, water running down the door seal. Needs plumber.” Tenantly drafts the email to your agent and CCs evidence@tenantly.com.au — the repair request is on the record the moment you send it.

Every agent reply is added to a searchable timeline. You’re not starting from a blank email at midnight.

Why this matters if the agent stalls: Under RTA 1997 s68, the rental provider must maintain the premises in good repair. s72 sets statutory deadlines for urgent repairs. Your timestamped request is the evidence that the clock has been running — not starting only when it suited the agent.

Repair requests logged, deadlines tracked
Phase 2 Protect — Tenantly logging a shower leak mid-tenancy: 'Shower leaking onto bathroom tiles. Puddle on the floor, water running down the door seal. Needs plumber.' Tagged as Maintenance - Repair Needed.
03
Dispute

VCAT Bundle

The agent claims the bond for things like sticker residue around the window lock or a cracked wall. Your bundle rebuts each claim with a single source: the Act itself.

Your bundle cites it line by line. Settlement cracks? Not damage under RTA 1997 s61(2). Pre-existing grime at move-in? Cleanliness duty under s63 is “reasonably clean, taking into account the condition at the start” — not restore-beyond-move-in (CAV Guideline 3). Minor surface wear on floors? Fair wear and tear, excluded from damage by s61(2).

One flat fee — $249 per bond, per dispute event. If your recovery is less than $249, we refund the fee.

Refund guarantee if recovery < fee
Phase 3 VCAT Bundle — Tenantly presenting sticker residue and dirt around the window lock documented at move-in. Renter's cleanliness duty under RTA 1997 s63 is 'reasonably clean taking into account the condition at move-in' (CAV Guideline 3).
Pricing

Free at move-in. Paid where the stakes are real.

Free forever to capture. Subscription support through the tenancy, only if you want it. One flat fee at the dispute moment — refunded if it doesn't recover.

Walkthrough
Freeforever
Per renter · no credit card

Move-in capture, transcription, and your timestamped PDF condition report.

  • Narrated photo-and-voice capture
  • On-device transcription
  • Timestamped, geo-verified PDF
  • Household-shared record
Most useful
Protect
$9.95/mo
First tenant · $4.95 each additional

Act-grounded support across your tenancy. Every email, deadline, and maintenance issue in one record.

  • Email timeline from your agent
  • Statutory deadline alerts
  • LLM drafts cited to the Act
  • Individual logins per housemate
VCAT Bundle
$249flat
Per bond · per dispute event

Tribunal-ready evidence bundle with Act citations and drafted application. Universal — any tier, any time.

  • Auto-compiled evidence file
  • VCAT application drafted
  • Full Act-section citations
  • Refund if recovery < $249
Premium household burst tier at $29.95/mo for crisis windows, and B2B seats at $30/seat/yr for universities, relocation agencies, and community housing providers. Contact us for either.
How we compare

Other apps are checklists.
Tenantly is an evidence layer.

Free apps stop at the checklist — they hand you a blank form and ask you to fill it in. Tenantly uses AI to do the work: transcribe your walkthrough, flag the damage, draft the emails, compile the tribunal bundle.

Capability
DIY
Phone camera + notes
Bondinator
Tick-box checklist app
Tenantly
AI evidence layer
Room-by-room photo capture
Manual
✓
✓
Voice walkthrough with AI transcription
—
—
✓
Auto damage vs fair-wear classification
—
—
✓
Act-cited comments (s61, s486…)
—
Pre-written tick-boxes
✓
Agent email timeline across tenancy
Inbox search
—
✓
Statutory deadline alerts
—
—
✓
AI-drafted responses to your agent
Lawyer $$
—
✓
Auto-compiled VCAT evidence bundle
Manual
—
✓
VCAT application drafted for you
—
—
✓
Refund guarantee if bundle doesn’t recover
—
—
✓

Feature comparison based on public Bondinator listings and direct inspection of v1.3.42 as of April 2026. The core Tenantly walkthrough is free — you only pay when the evidence is working for you.

Common questions

What renters ask us first.

Is Tenantly available now?
Early access is open for Victorian renters. Join the waitlist and we'll onboard you personally. NSW, Queensland, and the rest of Australia follow once Victoria is mature.
Is Tenantly legal advice?
No. Tenantly is a documentation and drafting tool. It surfaces the relevant sections of the Residential Tenancies Act 1997 (Vic) and helps you structure your case, but it is not a law firm. For complex or high-value matters we point you to Tenants Victoria and Victoria Legal Aid.
How does the refund guarantee work?
The refund guarantee applies to the $249 VCAT Bundle. If you purchase the bundle for a dispute and your recovery is less than $249, we refund the bundle fee in full. When we charge at the dispute moment, we only keep the fee if you come out ahead.
Who owns my walkthrough videos and emails?
You do. Your evidence stays on your device by default. Upload is opt-in, encrypted, and you can export or delete everything at any time. We never sell your data to agents or third parties.
What makes this different from a checklist app?
Checklist apps stop at the condition report. Tenantly captures your walkthrough as narrated video, tracks your agent communications across the tenancy, and drafts your response if it escalates to VCAT. You're not typing into a template — you're walking, talking, and forwarding emails.
Why Victoria first?
Tenancy law is genuinely state-specific. The Residential Tenancies Act 1997 (Vic) differs from the RTA 2010 (NSW) or the RTRA Act (Qld). Evidence that wins at VCAT is different to evidence that wins at NCAT. We go deep in Victoria first, expand to NSW and QLD in 2027, then nationwide. Join the waitlist for any state today.

Australian renters: we want you in the first cohort.

Victoria launches first. Your spot in the NSW, QLD, and WA expansion queues starts here. The first 100 renters in each state shape what Tenantly becomes.

You're on the list. We'll email you when early access opens.
Free to start Founder replies personally